FAQ

Tees

How do I know if the shirts will fit me?
Please refer to the t-shirt sizing information available on each product page.

Will the shirts shrink and fade after washing?
It’s recommended to wash the shirts inside-out with cold water. Since there is cotton in the shirts, some shrinking will occur. To minimize the shrinking, dry on low or hang to dry. The colours will fade slightly with repeated cleaning, but it should hold up for many washes.

Will you have women shirts in the future?
At the moment, our shirts are unisex/men sizes. If they’re enough interest, then most definitely we’ll have women-specific shirts! Because this is currently a very tiny operation (it’s just me!), it will take some time to expand the product line. I am interested in making more women-oriented designs though. If you think this is a good idea, let us know!

Do you print your own designs?
No way. I prefer to let the professional printers do that while I spend time designing.

Can I submit an idea or design?
I’m a bit of a control-freak when it comes to the design aspect. However, I am open to ideas or concepts you think will be a hit. You will need to give me full control over the execution and design though. If your idea is selected, you’ll get a free copy of the shirt!

Can you let me know when a new product comes out?
Sure thing! You can subscribe to our blog and/or like our Facebook Page for new products, exclusive promotions, and the occasional freebie too!

 

Shipping

Where can you ship to?
We’re only shipping to Canada and the United States. In the near future, we’d like to be able to ship worldwide more readily. However, we can ship to other countries, but the shipping rates are rather expensive. Contact us for more details if you’re still interested.

Who do you ship with?
Shipping is done via Canada Post.

Do you offer local pick-up?
Yes! In fact, if you’re in the area, we highly recommend it! You won’t need to pay for shipping with this option too. If you are in the Greater Toronto Area, you can arrange to pick-up in Mississauga, Burlington, or Richmond Hill. Please fill in the Local Pick-Up Order Form to place an order and arrange a pick-up location.

How much does shipping cost?
If you opt for a local pick-up, there are no shipping costs involved. Costs vary depending on quantity. Shipping within Canada will cost approximately $5.00 CAD. Shipping to the United States will cost approximately $10.00 CAD. The best way to check is in the shopping cart page by updating the total with your current country selected. Please contact us directly for international rates.

How long does shipping take?
Shipping within Canada will take approximately 1 to 7 business days. Shipping to the United States will take approximately 4 to 12 business day. However, there may be delays during the holiday season in accordance to Canada Post’s shipping time revisions.

 

Customer Care & Store Information

What if my item is damaged when it arrives?
Please return the shirts within 15 days of arrival, and I will send you a replacement. Please include a copy of the receipt. No additional shipping fees will be required.

It has been over 2 weeks and my item(s) have not arrived yet…
We sincerely apologize for the delay! Contact us and we’ll look into it. If the problem can’t be solved, then we’ll either resend you the item(s), or issue you a store credit.

What is your return policy?
I hope to provide 100% customer satisfaction. Unworn shirts and unused merchandise may be returned within 15 days of arrival. Please include a copy of the receipt. A store credit will be issued to you. Please return items to:
50 Eglinton Ave. West, Unit 702, Mississauga, Ontario, L5R 3P5, Canada

What forms of payments do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal. For local pick-ups, we only accept cash.

Will you sell my personal information?
We will never sell or give away your personal information. Promise.

How secure is your site?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).